DU鈥檚 reputation strategy underway
Nearly a year ago, MarComm began engaging in a consensus-based, multi-year, multi-phase project to refine and refocus DU鈥檚 brand. The aim of the strategy is to impact the University鈥檚 reputation, recruitment, and ultimately, revenue. Phase I of the project focused on initiatives rooted in broad market research and revealed significant insights into DU鈥檚 personality traits, how we鈥檙e perceived in the marketplace, and how we stack up against competitors. We were also able to develop targeted messages and prospective student personas to support undergraduate recruiting. More than 1,600 DU voices鈥攕tudents, faculty, staff, and alumni鈥攈elped to inform this work.
We鈥檙e currently in Phase II of the strategy, which includes four primary initiatives focused on establishing the foundation for our brand for years to come as well as providing the initial external introduction to the DU brand through a multi-prong advertising campaign, targeted to launch in August 2021. To accomplish a large volume of work in short period of time, MarComm has convened several working groups comprised of marketing and communication professionals across the DU community to focus on the four primary initiatives: 1) strategic messaging development; 2) 鈥淔or the Difference鈥 advertising campaign; 3) visual identity refinement; and 4) a campus toolkit鈥攆ocused on making DU鈥檚 brand easy to understand and easy to use for all.
DU鈥檚 brand is our collective responsibility. As we roll out our refreshed brand strategy, we will share it in phases with a variety of specific stakeholders. Over the last several weeks, Renea Morris, vice chancellor for marketing and communications, met with several University stakeholder groups to share the rollout plan and timeline.
Additionally, early deliverables from the work groups will be reviewed by focus groups that will include select university stakeholders鈥攕taff, faculty, alumni, and students鈥攆or feedback and iteration to ensure an authentic presentation of DU鈥檚 brand to the market. Below is a brief overview of each work group, which includes the timeline, purpose, and key deliverables anticipated.
Strategic Messaging Development
Timeline |
Work Group Purpose |
Deliverables |
---|---|---|
February 2021-January 2022 |
To develop DU鈥檚 brand voice, messaging foundation, and accompanying resources |
Unique Value Propositions Brand Book Editorial Style Guide Brand Voice Writing Guide |
鈥淔or the Difference鈥 Advertising Campaign
Timeline |
Work Group Purpose |
Deliverables |
---|---|---|
February 2021-June 2022 |
To develop DU鈥檚 central ad campaign for FY22 as part of a developing central marketing plan |
Multi-channel, multi-audience advertising campaign focused on improving and elevating DU鈥檚 reputation in strategic markets to aid in recruitment and revenue-generation activities and incorporating: Messaging regarding DU鈥檚 4D Student Experience (website launched 5/24) and other unique value propositions Messaging geared toward higher education administration to maintain DU鈥檚 US News & World Report ranking Ongoing marketing research and campaign optimization Strategic amplification and alignment with direct marketing and paid media efforts in Undergraduate Admission |
Visual Identity Refinement
Timeline |
Work Group Purpose |
Deliverables |
---|---|---|
April 2021-March 2022 |
To enhance and evolve DU鈥檚 visual identity through the review and refinement of marks, colors, and corresponding brand elements |
Visual Style Guide, including refined logos, typography, colors, photo/video styles, ancillary graphics, and additional usage guides |
Campus Toolkit
Timeline |
Work Group Purpose |
Deliverables |
---|---|---|
March 2021-December 2022 |
To develop MarComm support structure/campus offerings, self-service templates, campus training and resources |
MarComm Division Service Model and Refined Website (Phase 1 and blog launched summer 2020) Brand Toolkit, including self-service templates for campus Brand Training Program Campus Branding Enhancements |